Privacy Policy

Lumnia, LLC (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our brand, including through our website, products, and services.

We collect personal and non-personal information to provide and improve our products and services. This includes:

a. Personal Information You Provide:

• Name, email address, phone number, and mailing address

• Payment information (e.g., credit card details) for purchases

• Account login credentials (if applicable)

• Preferences, feedback, and survey responses

b. Automatically Collected Information:

• IP address and browser type

• Usage data, including pages viewed and time spent on our website

• Device information (e.g., operating system, device type)

c. Information from Third Parties:

• Social media interactions (if you connect your account)

• Marketing partners and service providers

We use the information we collect for the following purposes:

• To process transactions and fulfill orders

• To personalize your shopping experience

• To send promotional emails, offers, and updates (with your consent)

• To provide customer support

• To analyze website usage and improve our products and services

• To comply with legal obligations

We do not sell your personal information. However, we may share your information in the following scenarios:

• With trusted third-party service providers (e.g., payment processors, shipping companies)

• With affiliates and partners for joint marketing efforts

• To comply with legal obligations, such as responding to lawful requests

• In connection with business transfers, such as mergers or acquisitions

You have control over how we use your personal information:

• Marketing Emails: You can opt-out of promotional communications by following the unsubscribe link in our emails.

• Account Information: You can update or delete your account details by contacting us at [insert contact information].

• Cookies: Manage your cookie preferences through your browser settings.

We implement industry-standard security measures to protect your information. However, no online platform can guarantee 100% security. Please notify us immediately if you suspect any unauthorized access to your account or data.

If you are accessing our services from outside the United States, please note that your data may be transferred and processed in the United States, where our servers are located.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. 

To learn more about this, check out our article “Creating a Privacy Policy”.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Lumnia, LLC

Email: support@lumnia.us